Frequently Asked Questions (FAQ)
Welcome to Nihsamah's FAQ page. Here are some answers to commonly asked questions about our products, services, and policies. If you have any further questions, please feel free to contact us at [Your Contact Information].
Q: How do I place an order?
To place an order, simply browse our website, select the items you wish to purchase, and proceed to checkout. Follow the prompts to enter your shipping and payment information to complete your order.
Q: What payment methods do you accept?
We accept payment via credit/debit card, PayPal, and other secure payment methods. All transactions are processed securely to ensure your information is protected.
Q: How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can track the status of your order by clicking on the tracking link provided in the email or by logging into your Nihsamah account.
Q: What is your return policy?
We offer a 7 day return policy for unused and unworn items. Please see our Return & Refund Policy page for more information on our return process.
Q: Do you ship internationally?
Yes, we ship worldwide. Please note that international shipping may incur additional fees and longer delivery times.
Q: How can I contact customer support?
You can contact our customer support team by emailing us at nihsamah.ecom@gmail.com or by calling us at 8005571034. Our customer support team is available Mon-Fri 10:30-6:30 to assist you with any questions or concerns you may have.
Q: Can I change or cancel my order after it has been placed?
If you need to change or cancel your order, please contact us as soon as possible. Once your order has been processed and shipped, we may not be able to make changes or cancellations.
Q: Do you offer wholesale or bulk purchasing options?
Yes, we offer wholesale and bulk purchasing options for qualified retailers. Please contact us at 8005571034 for more information.
Q: How can I stay updated on new arrivals and promotions?
You can sign up for our newsletter to receive updates on new arrivals, promotions, and exclusive offers. Simply enter your email address in the signup form on our website to subscribe.
Contact Us
If you have any other questions that are not addressed in our FAQ, please feel free to contact us at 8005571034
Last updated: 17-04-2024